data processing policy

Recomatic Group data processing policy

What personal information does Groupe Recomatic collect?

All the forms on the website collect at a minimum the following information:

First and last name

Your name is stored so that we know who you are and can contact you.

Company

We collect your company's name to determine internally which colleague will contact you based on your industry or geographical location.

Email address

We store your email address to contact you through this channel. Contacts may be used for any type of correspondence. Subscribing to the Newsletter requires a specific action; it is not automatic.

Website forms and specificities

The following forms collect the additional fields described below:

Newsletter

You can unsubscribe from the Newsletter at any time. Our Newsletter is based on Mailchimp, which is an American tool. The Mailchimp data processing policy applies when you subscribe to our Newsletter.

Contact our sales department

For the "Contact our sales department" form:

  • The "Country" field is collected as mandatory so that we can direct your contact request to the appropriate sales representative based on your geographical location.
  • The "Phone" field is collected optionally so that the department can call you directly.
  • The "Message" field is collected optionally to know your request in more detail.
Apply to Groupe Recomatic

For the "Apply to Groupe Recomatic" form:

  • The "Address" field is collected to know where you are from and for correspondence purposes.
  • The "Phone" field is collected so that we can interview you, potentially schedule an interview or internship, or for further information.
  • Application documents are collected strictly within the context of the application and will be destroyed if your application is not successful or, with your consent, kept for future interest.

Application documents are collected only by HR. The manager of the department where the application is open and the general management may review your file.

Contact our customer service

For the "Contact our customer service" form:

  • The "Country" field is collected as mandatory so we can redirect the contact request to the appropriate country. Furthermore, it is important that the correct person (due to language and market sector) gets in touch with you.
  • The "Phone" field is collected optionally so that the department can call you directly.
  • The "Message" field is collected optionally to know your request in more detail.
Download documentation

! WARNING ! Data collected via the forms is used to ensure communication with the concerned user, and it is not used for commercial purposes other than the original request. A colleague may contact you if you fill out the respective form.

For the "Download documentation" form:

  • The "Phone" field is collected as mandatory so we can contact you.
  • The "Position" field is collected optionally so that we can tailor your request and personalize our contact.
 

Transmission of your data to third parties

We never share your personal data with third parties without valid reasons.
 

Security of personal data

Groupe Recomatic implements various solutions to enhance the security of your personal data:

  • We encrypt the personal data you send us through online forms.
  • Our staff is trained in best practices to improve the confidentiality of your personal data.

Groupe Recomatic does not guarantee the infallibility of its own system.
 

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